We will accept returns if it is due to damage that is our fault or manufacturer defects within 30 days of original purchase.
If you are missing an item or the item that you receive is damaged, then please contact us , Once we verify the legitimacy of the claim, we will send the missing item / replacement free of any shipping costs, to you, All orders are documented and are photographed prior to shipping to avoid any fraudulent claims. The same must be notified to us within 3 days of receipt of shipment.
If a refund is deemed necessary, then we will manually refund your transaction for the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list. Refunds will only be issued after the items have been returned to us. However, we urge you to contact us first with any concerns as most issues can be resolved very easily.
All Items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case, then please email us and we will work with you. Each case is handled individually.